Privacy & Cookies

By submitting any information about you or others within this website, you and they consent to its use as set out in this privacy policy. Any changes we may make to the privacy policy in the future will be posted on this page and may be posted on other pages of the website and, where appropriate, notified to you by e-mail. Continued use of the website will signify that you agree to such changes.

The Internet is not a secure medium. However, DSB respects the privacy of every individual visiting our website. This policy explains generally what security measures we have put in place to protect your information and how we use the information we collect about you. However, before you provide any information to us, you should read this Privacy Policy. The Internet is a global medium and your information may therefore be transferred outside the European Economic area en route. By submitting your information, you consent to any such transfer.

(1) What we may collect
Personal information we may collect would be:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

(2) What we do with the information we gather
We may use the information collected to provide you with (including but not limited to) the following:

  • the ability to use functions or features on this website
  • a response to any query or feedback submitted by you
  • specific information requested by you

and we may use the email address you provide to send you promotional email about new products and services, special offers other information with regard to products or services offered which may interest you.

The personal information is used by us to communicate with you. The personal information supplied by you will be treated in confidence by us and will not be disclosed to any third parties except where your consent has been received or where permitted by law.

(3) Protecting your information
In order to prevent unauthorised access or disclosure DSB has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

In accordance with the Data Protection Act 1998, DSB is registered as a ‘Data Controller’ on the public register of data controllers as maintained by the Information Commissioner.


Our website uses cookies. Often it is useful for a website to remember certain details about your visit, like settings you have changed. Most websites also collect anonymous usage data in order to improve their visitors’ experience.

A cookie is a small text file of letters and numbers that is sent by the site you visit and stored on your computer so that the site can retrieve it the next time you visit. Because your computer does not share any personally identifiable data with a website, browsers use cookies to remember users’ preferences in a regulated secure way. These cookies allow us to distinguish you from other users of our website, which helps us to make the browsing of our website as smooth as possible and also allows us to improve our site.

Cookies are designed in such a way as to keep your data and computer secure, as:

  • they can only store a small amount of text
  • all cookies have an expiry date
  • they can only be read by the author that set them (though some websites allow third parties to set cookies on their sites)
  • you can choose whether or not to receive cookies
  • you can delete them from your browser

The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. They are set by us and no other website has access to the data.

DSB seeks to maintain compliance with the Information Commissioner’s Office Guidelines in force from 26th May 2012 (and any update of those Guidelines).

If you continue browsing this site, we will assume you are content with our use of cookies, but if you would rather opt out, please refer to the options for accepting rejecting and detecting cookies provided by your browser.

Links to other websites

The website may, from time to time, contain links to and from the websites of DSB’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that DSB does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you, in accordance with the Act. Any access request should be directed to us by email to or by post to us at the address given on this website. A reasonable fee to meet DSB’s costs in providing you with details of the information DSB holds about you may be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at or by post to us at the address given on this website. We will promptly correct any information found to be incorrect.